How a request is made?
It can be done through the following channels:
To carry out an order in our online shop furniture and decoration SUPERDECO in Spain can be done in different ways:
1) By registering here.
2) Place the order without registering "Buy one click".
3) Identifying with your username and password to your account.
Prices shown on SUPERDECO have the VAT included.
Purchases made by natural or legal persons residing in states not members of the European Union are exempted from VAT.
How to pay?
You can choose between payment methods that we propose:
1.- Bank transfer
Deliveries by transport agency, parcel, etc .: The client must make payment of the total amount of the order (VAT included).
It is very important to indicate the order reference (name), and make the transfer within 7 days after confirmation of order to validate it. If in this time the order is not paid it will be automatically canceled. You can send us the transfer receipt to: email@example.com
* Bank charges шт your bank at your expense.
3. Credit Card / Debit. The payment offered by this website.
The cost of the delivery is included in prices of goods www.superdeco.es, if the record contains your address.
Delivery to Peninsula are free.
We offer different shipping:
For Spain (Peninsula) will be made through carriers, parcel and other customer to choose.
Shipments to the Balearic Islands, Ceuta, Melilla and the Canary Islands will be made with carriers, parcel post, etc.
Shipments to countries of the European Community and others to consult.
* The furniture delivery service does not include installation.
* We will do the delivery to your house at street level. The transport company will not lift up Goods at your home, flat. We will not assemble Goods at your home. The service of assembling is not included!!!
Since the firm order is placed, we will prepare and deliver the goods to reach his home in 48-72 hours.
The Buyer should revise all items delivered by the transport agency and put in the delivery note- RECEIVED AND NOT REVISED / TIME AND DATE OF RECEIPT. You will have 24 hours for the claim to the transportation company in the case when you find the damaged Goods.
Our shipments are insured to cover damages caused by transport company.
For all products it applies, if any, the warranty of the manufacturer or importer.
Our customer care specialists have a post-sales service to solve any problem with items and shipping. We offer a fast and efficient.
The Buyer has 14 days from the date of delivery of the order to return it in perfect condition, with all accessories and documentation (invoice or sales receipt and instructions) and in their original packaging.
We will contact the client to communicate the acceptance of the return. After of 14 days later we can not accept returns. The amount of freight borne by the customer.
Throughout the process for any information you can contact directly by phone or by email: firstname.lastname@example.org
Ideas VMN 2015 S.L. VAT: ESB93429058
29620 Torremolinos, Spain
The team of Superdeco